The NAS cannot detect the hard disk drive(s) and the web GUI says that the “hard disk failed or unplugged”. -

Knowledgebase

(31)NAS - deutsch (259)NAS - English (2)Surveillance (2)NMP (1)Apple OSX

Knowledgebase

The NAS cannot detect the hard disk drive(s) and the web GUI says that the “hard disk failed or unplugged”.

Posted by Daniel Orme on 03 January 2012 02:46 PM

Possible reasons:

1. The hard disk drive is not supported. Please see the compatibility list: http://www.qnap.com/pro_compatibility.asp

2. The hard disk drive may be damaged. Please try a different hard disk drive.

3. The drive bay may be damaged. Please insert the hard drive into another bay (if any) and try again.

Applied Models: All NAS Series

(72 vote(s))

Helpful

Not helpful

Comments (0)