Knowledgebase: NAS - English
My NAS fail and I want to access my data urgently. When I connect the disk to my Windows PC, the file system format is unrecognizable. What can I do?
Posted by Alan Huang on 03 January 2012 02:16 PM

1. TS-109/209 series:

On TS-109/209 series, the file sytem on TS-109/209 is not standard ext3.  We have created a liveCD for you to boot from the CD to access your data.  Please install the hard disk to your PC by internal SATA or external USB/eSATA connection and boot using our liveCD.  The detail procedure is as the following:

The live CD can be downloaded by the following link:


2. Other NAS series:

If the volume is single or RAID-1 without encryption, you can install ext3 driver(for example, explore2fs, ext2ifs and ext2fsd) on your Windows PC to access the data on the 3rd partition of HDD.  You can refer the following link to download the driver:

Note: The folders/filenames on QNAP NAS are encoded with utf-8(unicode). 


Applied Models: All NAS series

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Comments (2)
28 November 2012 12:14 AM
And what if the hard drive is encrypted 256 bits AES ?
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