Reply on a mobile ticket
Posted by Aleksandrs Sorohovs on 15 February 2014 11:17 AM
Thank you for emailing QNAP. Could you, please, describe more specific your issue?
Could you, please, provide more detailed information to help us clarify the issue?:
- Mobile model name (For example: Galaxy S3, One)
- Mobile brand name: (For example: Samsung, HTC)
- OS version: (For example: Android 2.3.6, Android 4.0.4)
- Which mobile application and its version?(For example: Qfile version 1.4.1)
- Are you using SSL or Non-SSL connection?
- Which user account you are using? admin or non-admin?
- NAS Model: _________ (For example: TS-219PII)
- NAS Firmware version:________ (For example: 4.0.2)
Thanks in advance,