Knowledgebase
Why I cannot receive any activation mail if registered on MyQNAPCloud service
Posted by Tommy Chen on 09 October 2013 12:58 PM
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After QTS 4.x , system will provide MyQNAPCloud wizard to assist the registration for myqnapcloud service.
If your QID (myqnapcloud ID) cannot be activated, please check:
1. Whether any MyQNAPCloud activation letter in mailbox's SPAM list or trash 2. Check whether QID is the same as your using email address 3. or please go to https://www.myqnapcloud.com/en/users/resend_validate to let myqnapcloud server send the activation mail again.
When you received the validate letter , please follow the description to activate your own QID. | |
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