Why I cannot receive any activation mail if registered on MyQNAPCloud service
Posted by Tommy Chen on 09 October 2013 12:58 PM

After QTS 4.x , system will provide MyQNAPCloud wizard to assist the registration for myqnapcloud service.


If your QID (myqnapcloud ID) cannot be activated, please check:


1. Whether any MyQNAPCloud activation letter in mailbox's SPAM list or trash

2. Check whether QID is the same as your using email address

3. or please go to

    to let myqnapcloud server send the activation mail again.


When you received the validate letter , please follow the description to activate

your own QID.

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