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How to contact technical support where you cannot use telephone or you don't know the reseller where he is
Posted by Tommy Chen on 25 September 2013 11:52 AM

Please submit a ticket on support form if you haven't already done so.

http://helpdesk.qnap.com/index.php?/Tickets/Submit

and we will help you to check the main unit's S/N then confirm the distributor.

BTW, you could let us know what issue you have and we will provide our solution

for you. Thanks!

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