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how do i fix corrupted firmware (on mac )
Posted by David Chang on 18 September 2013 10:56 AM

please follow EXACTLY steps bellow . these steps can help you fix nas firmware
do NOT skip or change any steps otherwise that might damage your data

1.please power off nas remove all disks then power on nas WITHOUT disks
download Qfinder and install your Mac
Qfinder http://eu1.qnap.com/Storage/Utility/QNAPQFinderMac-1.0.17.1101.dmg
when you run Qfinder, can you see nas in Qfinder?

2.if you can NOT see nas, please follow steps try to proceed firmware recovery
http://wiki.qnap.com/wiki/Firmware_Recovery (if you can't recover it, please contact the dealer where you purchased this nas for repair

3.if you can see nas in Qfinder, please go step4

4. After a short beep and a long beep, plug the disks back to NAS one by one in original order.
push in till the previous HDD led flashes solid green.(Not Blinking)
5. Run QNAP Finder, it will find the NAS Qfinder http://eu1.qnap.com/Storage/Utility/QNAPQFinderMac-1.0.17.1101.dmg
Note: Do not re-initialize when the QNAP Finder prompt a message, if you have some useful data in the disk
6. Connect the NAS with terminal, login as admin password admin
(you can right click you mouse to paste commands in termianl)
7. run this command in termianl
ssh admin@nas_ip (you can locate nas ip in Qfinder)

then copy and paste commands bellow
# config_util 1
# storage_boot_init 1 (wait 30sec and press enter go next line)
# cp /etc/default_config/uLinux.conf /mnt/HDA_ROOT/.config/
# rm -r /etc/config
# ln -sf /mnt/HDA_ROOT/.config /etc/config
# setcfg -f /etc/config/uLinux.conf Misc configured TRUE
# ln -sf /mnt/HDA_ROOT/update /mnt/update

8. download firmware and unzip it
http://www.qnap.com/v3/en/product_x_down/
when you running Qfinder you suppose to see nas in Qfinder (you need login as your old password)
using Qfinder to update your nas firmware (tools->firmware update)

ps: nas should be ok after steps8, but if you fail or stuck on any step, please send me some screen shots for trouble shooting.

 

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