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What should I do when the error message ''System has detected that your DNS server can't resolve hosts…' is shown?
Posted by Alan Huang on 03 January 2012 04:20 PM

There are two possible situations that the NAS will show the DNS error message.

1.    DNS server address error

       * If the NAS is configured to use a static IP address, check that the DNS settings are correct in "System Administration" > "Network". If you are not sure about the DNS address, contact your ISP (Internet Service Provider) or use google DNS server, 8.8.8.8 and 4.4.4.4.

       * If the NAS is configured to obtain DNS server address automatically, check the DHCP server and make sure the server provides the correct DNS information.

2.    Default gateway address error

       * If the NAS is configured to use a static IP address, check the default gateway settings and input a correct gateway address in "System Administration" > "Network". If you are not sure about the default gateway address, contact your ISP (Internet Service Provider).

       * If the NAS is configured to obtain the default gateway server address automatically, check the DHCP server and make sure the server provides the correct default gateway information.

 

Applied Models: All NAS Series

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Comments (1)
Jip Jonker
01 October 2012 10:06 PM
I believe the IP's are
8.8.8.8 and 8.8.4.4
https://developers.google.com/speed/public-dns/